Evolution Fined $12K Over Blackjack and Roulette Errors in New Jersey

Online gambling technology provider Evolution has been ordered to pay a $12,000 fine after New Jersey regulators uncovered several mishandled games at its live dealer studios. The Division of Gaming Enforcement (DGE) flagged repeated failures in the operation of blackjack and roulette, citing both dealer and management oversights.

“The failures of Evolution’s dealers and managerial staff to ensure proper dealing of table games resulted in numerous violations,” wrote Mary Jo Flaherty, interim director of the DGE, in a letter addressed to the company. The agency characterized the errors as “impermissible.”

Lloyd Levenson, an attorney representing Evolution, declined to provide any comment regarding the sanction.

Regulatory documents reveal that mistakes took place during several live dealer sessions hosted from Atlantic City casinos.

One of the earliest issues dates back to June 15, 2021, during a blackjack game at Hard Rock Hotel & Casino Atlantic City. In that case, the dealer neglected to deal a card to his own hand while distributing cards to the four player spots at the table. He then proceeded with a second round of dealing before realizing the mistake. Staff attempted to fix the problem by moving cards back one position, but state rules required a different correction method. The dealer involved later received written disciplinary action.

Another notable violation occurred on January 6, 2023, again during a blackjack session at Hard Rock. This time, the table layout displayed incorrect rules. Players were shown signage stating, “Dealer must stand on 17 and must draw on 16,” when the correct rule should have read, “Dealer must hit soft 17.” For 26 hours, dealers followed the displayed instruction, creating hands inconsistent with official blackjack rules. Despite the misrepresentation, Evolution employees tied to this error were not disciplined.

Roulette games also came under scrutiny. On March 23, 2023, dealers had to re-spin the ball multiple times because it was not completing the state-mandated minimum of four revolutions before dropping into a slot. Five dealers interviewed by investigators admitted they did not know the rule required four full rotations. None of those dealers faced disciplinary measures.

A fourth case emerged on September 19, 2023, during a blackjack session at Ocean Casino Resort. Two card decks were discovered to be missing a total of five cards. The error went unnoticed for 16 hours and 20 minutes, during which 438 rounds of blackjack were played. Similar to other incidents, the dealers were not disciplined.

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The DGE also disclosed separate forfeitures related to ineligible gambling. Regulators seized $186,184 in winnings from individuals who were either under the age of 21 or had voluntarily placed themselves on New Jersey’s self-exclusion list.

Under state law, any forfeiture of $100,000 or more is split between public programs. Of that amount, $50,000 is directed to the state’s general fund, earmarked for compulsive gambling treatment and prevention initiatives. The remainder goes into the Casino Revenue Fund, which supports senior citizens and individuals with disabilities.

The fine against Evolution highlights the ongoing monitoring of live dealer operations by New Jersey regulators. With online and live casino gaming forming a major part of the state’s gambling market, the DGE has emphasized strict compliance with game integrity rules. Evolution, one of the largest providers of live dealer technology worldwide, now faces added pressure to reinforce training and oversight for its staff.

Source:

, pressofatlanticcity.com, August 18, 2025.